Company review - werkgeversreview Customer Success Manager bij InStride

5,0
3 jan 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Wonderful People Great Benefits Good Work Culture

Minpunten

Very Fast-Paced Role Confusion Lack of Proper Direction

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Reactie van InStride
4y
Thank you for your review. We couldn’t agree more, InStriders are wonderful people! We put a lot of thought and effort into our company culture, and part of that culture is soliciting feedback. We’re sorry you’ve experienced confusion and a lack of direction. As we grow, we encourage InStriders to provide feedback to their managers, as well as our People & Talent team, to ensure everyone is set up for success. We appreciate when InStriders like you take the time to share how you feel and give advice for how to improve.

Ontdek andere reviews over InStride

5,0
11 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Really great management that genuinely want you to succeed

Minpunten

Startup when it benefits them but full corporate business when it doesn't

5,0
8 sep 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I joined InStride recently and it feels like I've been here more than a year! The mission for helping frontline workers & employees access life-changing education feels really rewarding, and it feels really good to wake up every day knowing my work is tied to something so impactful. The people here are not only smart and driven but also genuinely fun to work with! (Lots of humor!) Cross-functional team members never fail to roll up their sleeves to help each other and support. Biggest plus: Given the nature of the business and client needs around data transparency and ROI, investments in Data & Analytics is a big win! Analytics isn’t treated as a back-office reporting function, but as central to driving key business decisions and solving business problems (ROI, LE Funnel, data quality, CP trust etc.) Unlike many ed-tech firms, I think data here feels like a core part of the product/platform and client value, In many ways it drives retention, expansion, and overall business defensibility.

Minpunten

Workloads spike during peak client deliverables, so balancing priorities is key. ( Data & Analytics team is growing, but still lean for the company of this size) We use many different tools, some of which could be consolidated to simplify work and protect budget.

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