Included Health

Reviews voor Included Health

Good people, bad culture - werkgeversreview Anonieme werknemer bij Included Health

3,0

6 sep 2019

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Smart, kind and curious individuals work at Grand Rounds

Minpunten

- Some of the leadership is amateur, and acts that way - Recruiting process was awful. Disorganized, and said whatever they needed to to get you in the door - The quality of the product is not great. I wouldn't recommend anyone to use it. I think it'll improve as more talent comes in. - Sales driven. Decisions are made to make money, sometimes at the expense of "putting patients first".

Reactie van Included Health

The best way for us to improve as a team is to listen to all of our employees, both current and former, so we appreciate your thoughts and feedback. Thank you for pointing out your recruiting experience as not what you’d hoped for. We’re always working on improving our processes and feedback from employees and candidates alike help us to make that experience better all the time. We take pride in our culture and our efforts to build an enjoyable, inclusive, and empathetic employee experience and continue to iterate based on advice like yours. Thanks for your contributions to the team during your tenure.

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5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

Reactie van Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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Reviews voor Included Health Review voor Included Health