Included Health

Reviews voor Included Health

Dynamic Growth Company With Bright Future - werkgeversreview RVP, Customer Success bij Included Health

5,0

9 feb 2020

Rvp, customer success

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

-Amazing team mentality. People take ownership for things and don't pass the buck. -Disruptive innovator in healthcare. There is massive opportunity for companies that can do things better/faster/cheaper for members and patients. Loads of running room. -Capable leadership team that has deep subject matter expertise, and actively manages the tensions inherent in a business at this stage of development.

Minpunten

-Change is constant. This is not necessarily a universal 'con', but can be for some people who function better in a more stable or predictable environment. If you are used to a steady-state environment, then GR may seem disorganized, but to me it is entrepreneurial: We don't have a process for XYZ, so you go make one! No one tells you to do it necessarily, you can just make it happen when you see the need.

Reactie van Included Health

Thank you for your thoughtful feedback! Great idea to provide more context and education on the market trends and macro context that shapes our business opportunity and provides insights on our customers needs. We will make sure to do that through our regular communications with our Leaders Forums and Monthly Company Meetings. We are fortunate to have strong subject matter experts in our leaders who are reimagining how Grand Rounds can address the core needs of personalized, affordable, high-quality care for all and making that vision a reality. We are proud of the impact we create in the lives of our 5+ million members (and growing!) and are grateful of the great ideas our team members contribute each day to make that impact even stronger.

Ontdek andere reviews over Included Health

5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

Reactie van Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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Reviews voor Included Health Reviews voor RVP, Customer Success bij Included Health Review voor Included Health