Included Health

Reviews voor Included Health

Mission driven but needs stronger focus to succeed - werkgeversreview Anonieme werknemer bij Included Health

2,0

11 feb 2020

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Mission driven and passionate Most teams take on a problem solving approach and truly want to solve healthcare complexities

Minpunten

Horrible planning requires drastic shifts and reductions Toxic and dysfunctional culture among certain teams Product needs significant overhaul to produce expected results

Reactie van Included Health

Thank you for providing your feedback. We are fortunate to have a mission-driven, passionate team that is focused on simplifying and solving some of healthcare's biggest challenges. As with all emerging growth companies, we continue to refine and improve our strategy, our products, and our operations each year such that we are stronger all the time. While the path to success is not always a straight one, we embrace continual learning and lean into new challenges with humility, drive and a growth mindset - always keeping our mission and values as our core focus.

Ontdek andere reviews over Included Health

5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

Reactie van Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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