Included Health

Reviews voor Included Health

A new (and superior) healthcare organization - werkgeversreview Manager bij Included Health

5,0

30 jun 2020

Manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The leadership team and every employee at Grand Rounds walks the walk and is 100% committed to improving health care for everyone, everywhere. There is a constant level of innovation, excitement and drive that creates an environment where nothing is impossible; something that is not typical for a healthcare organization. We see the positive impact to individual members on a daily basis and that keeps everyone focused on the member, above all else.

Minpunten

A pro and a con: it is a fast-paced environment that never stops. The learning curve for new employees can feel a bit steep and there is a sense of overwhelm for the first months. The good news is that everyone at GR has been there, so everyone is there to help. GR is scaling quickly and growth is faster than some of our formal operational frameworks. Lots of work to create some more formal processes to help scale the company effectively, but it's a work in progress.

Reactie van Included Health

Thanks for your valuable feedback. We're glad to see how much you value our leaders and colleagues' genuine commitment to our mission and drive to innovate. Yes - we tend to be impatient optimists and can move quickly when we see an opportunity to do things better, different, etc. It is a good reminder that in order to truly scale, we need to work with our team to set realistic expectations and ensure we are setting ourselves up for success in a sustainable way.

Ontdek andere reviews over Included Health

5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

Reactie van Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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