Grand Rounds truly cares about their employees and their patients. Because of this focus on what are employees and members need, instead of the bottom line, we are able to empathetically provide a service that so many people really need. The last few months have been incredibly challenging for everyone in health care, but Grand Rounds has done everything right during the pandemic. Our leadership has prioritized employee safety by supporting everyone to work at home and pivoted quickly to provide telemedicine to our patients. I am so glad I worked here at this time.
Minpunten
We're moving fast, and growing fast! That can be challenging for people who don't feel comfortable with that pace, though leadership makes every attempt to transition smoothly and effectively.
Reactie van Included Health
5y
Thank you for taking the time to share your feedback! Yes - we are truly fortunate to work within a culture that is so focused on caring for our members, our customers and our employees, above-and-beyond the norm. This past year has been especially challenging given the pandemic and it is great to hear how supported you have felt personally and encouraged by innovations we realized to better serve our members during this time. Thank you for your hard work and member-focus that continues to contribute to our company's growth and impact.
A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills.
There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.
Minpunten
Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience!
There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri.
Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER
2
Reactie van Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.