Included Health

Reviews voor Included Health

Great company & amazing mission - team leadership, and team culture issues - werkgeversreview Solutions Engineer bij Included Health

4,0

15 okt 2024

Solutions engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great pay & benefits. A lot of amazing professionals to work with. Flexible work / life balance. Generous PTO. Challenging problems to solve, lots of good work to do.

Minpunten

Trust issues with management. Intrateam conflict and competition. Culture issues brought from companies well known for bad company culture. Lack of team direction. More interest in hiring talent than retaining and developing talent. Siloing for ICs that prevents growth, and doesn't create a trustworthy & successful team environment.

Reactie van Included Health

Thanks for sharing such helpful insight into your time at Included. The cons you outlined aren't in line with the experience we ever want for someone on the team. We'll share this with leadership and also recommend reaching out to your Talent Partner for additional support. Thanks again!

Ontdek andere reviews over Included Health

5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

Reactie van Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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