3,0
31 jul 2013
Huidige werknemer, meer dan 1 jaar
Williamsville, NY
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
I got several raises in the first year. My salary increased by 4K in one year. There is room for growth and the company is focused on employee development. Contact with new technologies and training is always available.
Minpunten
The culture in tech support is high pressure. People who make too many mistakes get fired for even the smallest returns on products. More than half of the tech support reps are "Champs" which seems good until you get into the position. You still have to take the same number of calls, and run projects for vendors without requesting overtime.