Pluspunten
Michael Tollerson is a good manager.
Minpunten
This message will be long but necessary if you are thinking about taking this job. I would give this company a 0 rating if I could. Very high turnover. They train you to sell portable oxygen concentrators via insurance but you must try to bait and switch patients to a cash sale. All patients want to get their insurance to cover a poc but this is a luxury item. In most cases the patient's insurance will not cover the unit. You are held responsible for selling 16 cash units per month. They will only pay you commission if you sell 10 units. Anything under 10 units you will get paid 0 commission for your sales. If you have 3 bad months you will be fired. Inogen has a new hire class every month while they have a new fired class monthly as well. The goals are too high for the average sales person. The commission is $100.00 per unit, but the units start at $3500.00. Units sold via insurance don't count into your quota, those are free units sold for the company. You must make 80 - 100 calls a day and have 2.5 - 3 hours of talk time each. Those metrics aren't hard but if you don't sell 16 units 10 -12 units you will not receive commission and will mostly be fired. Your average sales rep will last 4 - to 6 months. I lasted 1 year. I was sold on this being a work from home position, but that was a lie. There is favoritism at Inogen by the managers in regard to working from home and getting good leads. Also your manager has control over how good your leads are. If you don't have a good relationship with your manager they can and will give you terrible leads. My last month working at Inogen I was given 75 leads when everybody on my team had over 125 leads. Bad leads and less than 100 leads will sabotage your sales month. They also try to fire you in a way that disqualifies you from getting unemployed. Meaning they either lie to the Texas workforce about why you were fired or set you up to violate some kind of compliance protocol. But the biggest punch in the face is Reps work in the texas office but your manager works remote from home. My time at Inogen was stressful and unberiable. Also the management staff is atrocious except Michael Tollerson. Don't trust any of the other managers. The worst managers are Jim and Erin. Human Resources doesn't help you or even talk to you if you have an issue. When I got fired from this job. I was grateful, excited and relieved.