Pluspunten
The day-to-day employees that are Frontline are extremely compassionate. Middle management for employment, resettlement, education, and immigration are dedicated and caring. The benefits are outstanding and the organization does a wonderful job on the international stage.
Minpunten
The upper management come into the job having never worked with individuals with the refugee status. They are unable to manage programs sufficiently without this experience. The nepotism is unmatched, and is evident in all areas of the office. This is known but remains unchanged. The multitude of complaints go un addressed by headquarters and human resources. The current political climate is very uncertain and the local office has had complete departments shut down with little warning. As is true with many companies, the work life balance is talked about, but not practiced. Many employees have worked tirelessly, at times, into the late night, with no acknowledgement and then reminded to practice self-care. This is due to the absence of an understanding of roles and workloads by upper management.