Good programs and schedules, but lacking community feel - werkgeversreview Costumer Service Agent bij IntouchCX

3,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

They offer several programs to work with, as well as schedules. The salary is ok, what you'd expect in a BPO industry

Minpunten

There's no sense of community; you don't feel valued at all if you're just an agent, since you can easily be replaced

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Reactie van IntouchCX
1w
Hello there, Thank you for sharing your honest feedback. We appreciate your positive comments about our programs and schedules. We're sorry to hear that you feel a lack of community and recognition. Your insights are valuable, and we are continually working to foster a more inclusive and supportive environment where every team member feels valued and connected. Please do not hesitate to reach out to our local HR department for further support. Thank you for being part of our team.

Ontdek andere reviews over IntouchCX

5,0
18 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company to work with

Minpunten

Longer wait period to release offer

1,0
29 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Paycheck and computer provided by company.

Minpunten

Self managed. They blame employees or client for their ineptitude. Systems rigged against single mothers and foreigners.

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