Great place to work - werkgeversreview Customer Service Associate bij JetPay

The company has a tremendous opportunity for growth. As a direct processor, they offer integrations and can do customization. JetPay is a size that offers high touch sales and relationship management.

Silos still exist and they continue to struggle with collaboration.

Good benefits package. Opportunity for advancement. Great people/co-workers. Company is agile and able to work with clients to fulfill needs.

Too many people in management but nowhere near enough staff to efficiently handle growing workload. Unrealistic expectations set people and/or departments up for failure. Lots of politics and too much red tape to perform basic duties in any role. Failure to deliver on promise made to implement annual reviews and pay raises (even for tenured employees with a good work ethic) despite company growth. No work/life balance.