Pluspunten
You get to do a lot of work for people who are at their lowest point. Getting to help people navigate the shifting job market is incredibly challenging and rewarding. Also, the B2B side was growing really quickly, which was fun, intense, and challenging (the good kind). Ultimately, you get to serve one of the most under-served group of people - folks who have been in a job for 20 years and got laid off. The forgotten many. Also, the management structure was great when they'd hired a COO, but he did not stick around.
Minpunten
As you can see from other reviews, the CEO leaves a lot to be desired. He's incredibly challenging to work with, vague in his communication, and micromanages people to the point of outro. It's part of the reason the average tenure is slightly over one year (which includes people who have been with the company since inception). My impression is that the reason for this is the demeaning behavior from said CEO. He doesn't seem to have empathy for his employees, he doesn't keep his word or attempts to retranslate what he said into other meanings, and is generally...well, unintentionally cruel. If you don't report to him, I've heard it's much easier. Still, the retention challenge is real for a reason.