customer service rep - werkgeversreview Anonieme werknemer bij KeyBank

4,0
24 aug 2010
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

this is a great company to work with, the managers are very nice, team meetings are held on a regular basis

Minpunten

there really isnt much that I can think of, perhaps focus too much on sales and many customer can me annoyed by it

Ontdek andere reviews over KeyBank

5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Culture, opportunities, industry leading products and benefits

Minpunten

Internal politics and favoritism blocks talent

4,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Minpunten

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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