Basically being a Teller - werkgeversreview Personal Banker bij KeyBank

2,0
27 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The systems are generally user-friendly, and the company provides adequate training.

Minpunten

I expected to focus on helping clients reach their financial goals and providing tailored product solutions. In reality, the job has turned out to be mostly teller transactions and managing difficult interactions — often with unhoused or aggressive individuals, especially in a city like Seattle. It’s far from what I imagined. Advancement is heavily tied to meeting aggressive sales goals, and without hitting those targets, moving into a different role is nearly impossible. The role isn’t aligned with what I thought a career in banking would be.

Ontdek andere reviews over KeyBank

5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Culture, opportunities, industry leading products and benefits

Minpunten

Internal politics and favoritism blocks talent

2,0
7 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- 7% 401(k) match (although only funded once a year) - $500 Wellness credit to use towards a gym membership, new work clothes, college tuition and so on. - Not too pad when it comes down to PTO policy.

Minpunten

- Extremely old technology. - Bad products (it’s hard to sell when your products are simply bad). - Everything takes twice as long to happen at KeyBank (when it comes down to processes). Everything is manual, nothing is automated. - Commission pay is all over the place, extremely hard to understand and unreliable. There are so many rules about what qualifies for commission and what doesn’t that it’s hard to keep up. - As a licensed banker, you will compete with your non-licensed teammates for investment referrals. - Cheap company. Instead of hiring more people, they will use a Private Client Banker at the teller line if needed. - Banks open Saturday. - Paperwork for every single small thing. - Commission pay for licensed bankers is at the mercy of your Private Client Advisor. If they forget to add your name when closing an investment deal, you get nothing. It happens quite often in every single branch. - Expensive health insurance plans. - Not a lot of growth opportunities if you aren’t in WA or Ohio.

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