Started well and went down hill fast - werkgeversreview Customer Success Manager bij KnowBe4

3,0
2 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It used to be a fun place with lots of benefits and earning potential

Minpunten

A CSM shouldn't have 300 customers to look after

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Reactie van KnowBe4
7mo
We’re taking steps to make KnowBe4 the best place to build a career. If you’d like to share specific feedback, please connect with us at peopleops@knowbe4.com.

Ontdek andere reviews over KnowBe4

5,0
11 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Hood staff be kind nice

Minpunten

Poor pay insurance bad hard work

1
2,0
8 jul 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

not many pros left with the current leadership and direction, but it's still a good place to work to learn about the industry and gain skills

Minpunten

executive leadership and the equity ownership have taken this company to the gutter sadly, there isn't any culture left and the product keeps getting worse with only more hype about how they're on top of the AI revolution. Almost all the leaders and thinkers who made KnowBe4 great have left or were pushed out, which is normal with a CEO change but the folks taking on "change management" are clueless about the business and about the teams they're in charge of. The product needs to regain it's quality and customer friendly design, right now it's losing out to smaller vendors and issues are continually overlooked.

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