Pluspunten
Most of the customers you deal with (in my personal experience), are kind, polite, and not very rude. You rarely do get any rude ones. Coworkers, for the most part, are very cool, and friendly.
Minpunten
On the relatively rare occasion that you do have to deal with a rude customer, they are literal "Karen's", almost every single time. Oh, and it is guaranteed that you will be overworked and under payed. They are almost always short staffed. The Union for Kroger is not a good union, it doesn't stand with the people, but with the corporation (it is literally in bed with the corporation). And management could definitely be better and care more about their employees. Count on constantly being micro managed and told how to do your job from people who don't even work in your department. And there is little work/life balance. In other words, the cons definitely outweigh the pros.