Pluspunten
It is remote work, there is little supervision (some may see that as a pro, I personally do not), flexibility with hours (convenient to schedule daytime doctor appointments, etc.)
Minpunten
The company was bought by an equity firm last year who only seem to care about profits and not their employees. I've watched new people be brought in and hardworking tenured employees be pushed out. The culture has gone downhill tremendously and I get no support in my job. The benefits are not competitive, there is little to no training, there is a lack of defined duties & responsibilities so you end up doing some of everything and the workload is unmanageable. The supervisors have no idea how much work you're doing and I only hear from them when there is a problem/something they need from me. I have been promised promotions a few times and each time I got an increased workload but no actual title/compensation change.