Not as good as the job sounds - werkgeversreview English/Spanish (OPI) Over The Phone Interpreter bij LanguageLine Solutions

3,0
13 jul 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Opportunity to interpret for different companies and keep your skills honed Learning a lot about different sectors Training is ongoing

Minpunten

Poor salary Company does not take responsibility for any issues regarding connectivity and always blame the interpreter for everything No opportunity for advancement Interpreters in Mexico are managed through a third party HR recruitment office called Human Quality; the people there are not professionals and treat interpreters like we are expendable We get no respect for what we do. The whole work environment is wrapped up in threats and punishment. I contacted HQ abouta surgery I needed to have ( with plenty of time before) and asked exactly what I needed to do to keep my job since I required 2 weeks to recover and be able to go back to work. They gave me the info and then proceeded to arrange for my dismissall! Behind my back!!! Their excuse was that I had to send them documentation from my hospitalization BEFORE I even was hospitalized and from my release as well. I am really appalled at the way these people handle their communication and how they treat employees. Unfortunately I was also blamed (though it wasn’t something in my control) for all the power outages in the area which were a result of construction manouvers for the huge mall that was being built down the street. Even though I sent in my SR’s explaining this I was constantly getting admonished for it.

avatar
Reactie van LanguageLine Solutions
3y
Thank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

Ontdek andere reviews over LanguageLine Solutions

5,0
27 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Minpunten

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

avatar
Reactie van LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Stay home. That's all. Nothing else.

Minpunten

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

1
avatar
Reactie van LanguageLine Solutions
1w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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