LanguageLine Solutions

Reviews voor LanguageLine Solutions

Mentally exhausting work with little pay and benefits - werkgeversreview Remote Interpreter bij LanguageLine Solutions

2,0

4 mei 2023

Remote interpreter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

-choice of schedule -remote work -paid training -response to time-off requests are prompt -breaks between calls are decent

Minpunten

-calls run pass shift very often -adherence is effected when breaks aren't taken on time due to long calls which cannot be prevented by interpreters -No paid leaves -limited pay ( 15/hr PT, 17/hr FT) based on level of stress from long calls, difficult customers, and unpaid sick/personal leaves

Reactie van LanguageLine Solutions

Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. LLS interpreters handle calls from individuals who rely on us, on our linguistic/cultural knowledge and abilities. As professional interpreters, it is incumbent upon us to ensure equal language access for all, including during lengthy calls. As with all call handling, we do have long call handling protocols in place. At LLS, we regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.

Ontdek andere reviews over LanguageLine Solutions

5,0

27 okt 2025

Telephonic interpreter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Minpunten

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

Reactie van LanguageLine Solutions

8mo

Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!

1,0

24 jun 2026

Spanish bilingual interpreter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Stay home. That's all. Nothing else.

Minpunten

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

Reactie van LanguageLine Solutions

Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.

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Reviews voor LanguageLine Solutions Reviews voor Remote Interpreter bij LanguageLine Solutions Review voor LanguageLine Solutions