LanguageLine Solutions

Reviews voor LanguageLine Solutions

Seems chill but it's been about 1 month only - werkgeversreview Interpreter bij LanguageLine Solutions

3,0

5 feb 2025

Interpreter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

It is work from home, and you can go elsewhere in Canada as long as you are up to internet speed standards. People seem pretty chill as well. Everyone I've had an interaction within the company over the phone has been pretty chill and helpful.

Minpunten

You can't go outside of Canada. They are pretty strict with your online status. Incredibly misguided pedagogy in their training. They think speaking information to your face is training. Minimum wage. The average pay they receive per minute is 1.5-3 dollars USD, which would make the average call 2.25 USD and 3.24 CAD. What we get is 17-18 CAD per hour. Say only 40 minutes of that is on-call and 20 off. That would mean we receive 0.42 CAD per minute on-call. They are leaving me with 12% of the payment for my work.

Reactie van LanguageLine Solutions

Thank you for taking the time to share your experience. We appreciate your feedback and understand that aspects such as compensation, training, and work policies are important considerations for our interpreters. At LanguageLine, we strive to provide a supportive and flexible work environment while ensuring the highest standards of service for our clients. Remote work within Canada allows for flexibility, and we continuously evaluate our policies to best support our interpreters. Regarding training, we recognize that different learning styles exist, and we are always looking for ways to improve our programs to ensure interpreters feel well-prepared and confident in their roles. We also acknowledge your concerns regarding pay and value the contributions of our interpreters in delivering high-quality language access services. If you have further feedback or suggestions, we welcome you to reach out to us at interpretercommunications@languageline.com.

Ontdek andere reviews over LanguageLine Solutions

5,0

27 okt 2025

Telephonic interpreter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Minpunten

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

Reactie van LanguageLine Solutions

8mo

Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!

1,0

24 jun 2026

Spanish bilingual interpreter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Stay home. That's all. Nothing else.

Minpunten

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

Reactie van LanguageLine Solutions

Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.

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