Harassment, red tape, gaslighting and hostility - werkgeversreview Account Executive bij LearnUpon

1,0
21 nov 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The job was somewhat autonomous

Minpunten

- Internal processes are awful. I had a ticket raised by a client go unresolved and untouched for almost 6 weeks. LearnUpon flaunts the not very original "Customer at the heart of everything we do" slogan. Not sure ignoring customer enquires aligns with that. - My ideas were undermined and it was said I seemed "triggered" when I sharing ideas. - My requests for help and assistance were weaponised against me instead of taken seriously. - A lot of middle management hires during my time at this company were undoubtably as a result of nepotism. - Overall, this was a company that did not stick to its values of leading by example. The bottom line is it was hostile, unsupportive and unresourceful. If you care about your development and mental health. I would not apply to work here.

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Reactie van LearnUpon
1y
Hi there, Thank you for taking the time to share your feedback. Providing excellent service to our customers and a positive working environment for our team members are priorities for us. If you'd like to discuss your feedback in more detail, please reach out to peopleops@learnupon.com.

Ontdek andere reviews over LearnUpon

5,0
29 apr 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

If you’re looking for a place where your ideas matter, your teammates have your back, and leadership actually knows your name and your dog’s name, LearnUpon is it. From a sales perspective, this is the dream: ✅ A product people actually want ✅ Clear direction without micromanagement ✅ Leadership that’s transparent, approachable, and doesn’t pretend to know everything (refreshing, right?) ✅ Revenue targets that are ambitious but not soul-crushing The vibe here is “get stuff done and have a laugh doing it.” My calendar has a healthy mix of pipeline reviews and random Slack debates about the best office snack (spoiler: it’s not rice cakes).

Minpunten

Look, no place is perfect. We’re still ironing out a few systems as we scale—like that one tool that requires a full moon and three support tickets to log in—but it’s all part of the growth journey. And no one’s too precious to roll up their sleeves.

2,0
12 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

When the clients were sold what they were promised they loved the product. The Support team is awesome.

Minpunten

Too often the sales team would over sell features and products just to get the deal done. Resulting in some pissed off people when they realize they were sold something that either was still a concept or not built out yet. Lots of my clients that had this experience ended up churning. Leadership disconnect is huge at this company. I made a big move after getting approval from my boss only to be told weeks after signing a new lease the move wasnt allowed now. They gutted our team bonuses from implementation and changed it to a CSM-esk meteric instead based on implementation it was then if they renew the next year. You work with them the first few months then they get passed off to the CSMs. They also decided the weekly $10 gift card spin needed to be cut from 10 employees that got a gift card to 5. It's the little things like this, small but its the mindset of removing employee benefits. Yearly raises within the 1% - 2% range

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