Pluspunten
Overall leadership by CEO is fantastic although his hand are tied to truly put in place the personnel and programs to enhance promoting the firm, call center operations and more importantly, a high quality business development executive that can contribute at the levels needed for the firm to maintain a strong foundation, grow & even continue in business.
Minpunten
Promoting itself is truly lacking as firm conducts itself in an old school mentality and approach to how to drive business via primarily cold calling. Telemarketing operations is totally lacking the technology and leadership needed to aid in the quality and consistent appointments sales organization needs to drive sales for engaged consulting services. Furthermore, VP of Business Development is lacking any ability to oversee and drive the combined sales and call center operations and interfacing of such operations to the point the firm needs to seriously move quickly to replace said person or it will be the firms downfall!