Pluspunten
Pros are flexible working hours, good benefits, and a free pair of glasses every year. As a student, I can go to class during the day, and pick up a shift in the evening. It allows me to pay my bills, and after working there for seven years, I'm making a very decent wage for a retail job.
Minpunten
Upper management changes regularly, so the course of the company is constantly changing. Every year there is a new sales pitch designed to get every person in the store buying everything every time. The focus when I started was on providing good customer service and a high-quality product. The quality is still there, but hours are constantly being cut, often with very little warning, rendering quality customer service difficult if not impossible during peak hours. Further, it is hard to stay full time with such hours cuts, so even though the benefits are really good (health insurance premiums are low while the insurance is great), it is really hard to earn the 30 hours per week minimum necessary to be full time, unless you are a manager. When you are in management, expect a small salary increase.