Pluspunten
Co-workers and customers are great. The job itself is very enjoyable. Each day is different, renting spaces, taking payments, property maintenance, and banking are just a few of the daily tasks and responsibilities. Making a customer smile and helping them out is most rewarding.
Minpunten
Constant micromanaging, daily threats of disciplinary action for the most inane things, like not completing an intro call within a 30 minute time limit. Daily policy and procedural changes rolled out with insufficient training or on an incomplete basis. Being chastised daily by an Area Manager for not reaching goals, most of which are set to high to begin with. Home Office totally out of touch with store employees. Current group just concerned with the almighty dollar and don’t care about alienating their employees and customers. Work hard, meet goals and the quarterly bonus still stinks.