Extremely toxic work environment – constant harassment and discrimination - werkgeversreview Account Manager bij Many Rivers Microfinance

Flexibility to work autonomously from home and opportunity to make a difference for people leas fortunate. Good pay compared to similar roles. Thats it.

P&C are an absolute nightmare to deal with. Good operators are thrown under the bus regularly and demoralised, whilst poor workers are a protected species. Front line teams aren't given the respect and appreciation they deserve and are treated as minions. Never have I experienced toxicity induced trauma like it.

Working with the clients can be rewarding.

Working with the clients exposes you to a lot of vicarious trauma and there isn't a lot of support for that. Senior leadership team needs to be completely refreshed. Organisation is KPI focused, not outcomes focused like they claim. If staff were treated even half as well as clients are, not only would there be a boost to morale and better retention, but they would far exceed even the most unrealistic KPIs. And let’s not forget the elephant in the room - wearing a name tag that says ‘Underpaid for Overqualified’.