Pluspunten
Great Team Culture: The people hired for support roles are dedicated and go above and beyond to make things work, even under challenging conditions. Supportive Middle Managers: Middle management is one of the company's strengths. They are resourceful, approachable, and genuinely care about the teams they oversee. Collaborative Environment (Within Teams): Despite silos across the organization, individual support teams foster a positive, collaborative atmosphere where employees help each other succeed.
Minpunten
Below-Market Compensation: Salaries are significantly below market rates, and the company refuses to review pay in line with the rising cost of living. This lack of adjustment, especially in the current Canadian economic climate, feels exploitative and unsustainable for employees. Major Silos Across Teams: There is minimal collaboration or communication between departments, which creates inefficiencies and frustration for those trying to do their jobs effectively. Minimal Continuous Improvement Processes: The company does not prioritize improving workflows or systems, leaving employees to navigate outdated or inefficient processes. Customer Voice Is Ignored: Senior leadership seems disconnected from the reality of both employee and customer needs. Feedback is often disregarded, leading to a lack of meaningful changes that could improve customer satisfaction or overall operations.