NOT WORTH THE MENTAL AND EMOTIONAL ABUSE - werkgeversreview License Benefit Counselor/Pension Consultant bij Mercer

1,0
7 dec 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You meet some nice coworkers

Minpunten

Mercer is one of the worst companies I've ever worked for Mercer's very disorganized and has a HUGE lack of communication little to no training is provided but yet they toss you around to new assighments that you were not train for and they're very unprofessional and management are bullies and not approachable or personable at all their method is to intimidate you or make you fear them in the call center they scold you for asking questions or for help I dealt with sexual harassment from a manager on the floor I reported it along with 2 other co-workers who experience the same and we had proof we provided and they said they would handle it and they never did even after we beg management they ignore us and avoided us in the call center when we email them and saw them and they kept the same abuser over us and he bullied us daily you will get terrible anxiety working there because you're not appreciated or respected there Mercer treats it, employee, with no dignity and tries to manapulated you they punish you if you don't work over time and they lay off people all the time even great workers and keep who they like your disposable they treat their clients terrible I feel bad for the clients because they keep them on hold on the phone for hours only for the system to hang up on them and they love transfering them all over the place because they don't care and if you try to help them you get scolded because they want you to follow there method and transfer them Mercer under pays you and over works you and give you immposible goals and there so understaff I ended up leaving couldn't deal with the abuse anymore or micro mangement

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Reactie van Mercer
8y
We appreciate you taking the time to share your thoughts and feedback on your experience. Providing a comfortable and safe work environment for all of our colleagues in all of our locations globally is non-negotiable from our perspective. We take feedback like yours very seriously and have zero tolerance for the type of work environment you have described. We appreciate you providing your work location when you were employed with us and are looking into the specific concerns you have raised. Thank you again for taking the time to provide this feedback.

Ontdek andere reviews over Mercer

5,0
1 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

Strong Network Experience with many industries

Minpunten

Lighter-touch conceptual learning rather than industry-specific mastery

2,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Remote flexibility, which is nice.

Minpunten

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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