Dont Recommend - werkgeversreview Customer Service Representative III bij Mercer

2,0
27 mei 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent pay starting out and nice incentive plan. Nice amount of PTO as well as sick pay when you first start.

Minpunten

1. No room for growth or opportunity. 2. The incentive plan is great but they have made it so difficult to even get now. 3. They tend to hire outside instead of the company instead of within. 4. The company needs to invest more money into there systems as well as there employees. 5. No one listens when you have a concern or just cant do your job due to system issues. 6. They tend to hold things against there employees even if its not there fault. 7. When you have a supervisor call and reach out to them they dont want to help or take the call. 8. It is hard to get the time off you need when using your PTO. 9. Need to upgrade laptops that are provided to us to do our job.

Ontdek andere reviews over Mercer

5,0
11 jan 2026
Anonieme stagiair(e)
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The leadership, communication, early career growth, and environment is very positive.

Minpunten

None, it was a great company to be at.

2,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote flexibility, which is nice.

Minpunten

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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