Learned a lot about the industry - werkgeversreview Customer Service Representative bij Mercer

1,0
13 jan 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good Co-workers, Decent vacation time, Good Health Benefits

Minpunten

Management treats employees very poorly, sick time is not allow (if you are out more than a couple of times you are written up), lack of raises. Worked there for almost five years, not even a dime of a raise. All management cares about is stats. Have to be there and on time regardless of weather (again management will write you up if you are late due to weather). In order to move up you have to know someone

Ontdek andere reviews over Mercer

5,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great environment and leadership. Learned a lot.

Minpunten

A bit understaffed but improving.

3,0
20 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Minpunten

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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