Good for some. Bad for others. - werkgeversreview Project Manager bij MetLife

3,0
3 apr 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice facilities in Cary, NC. Fairly relaxing environment, especially for employees. Did not really see them working overtime or too stressed. Most employees on my floor worked from home on Friday. I suspected some did other days, as their desks would be empty for a week or more at a time.

Minpunten

Contractors treated as second class, there to mop up things employees did wrong or failed on. Shortage of seats, despite the fact many were empty each day. You were not allowed to sit at a desk unless it was assigned to your business unit. Internal information systems are ancient and very fragmented. A lot of manual entry and tickets have to be open. Despite being the Global Technology Office (GTO), MetLife employees do very little coding or support of their own systems. It is primarily done by vendors and their teams. (contributing to the apparent great quality of life for employees!) Restructure of the company due to sell/trade off of US retail business is leaving some in limbo.

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5,0
7 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture that actually cares about customers and employees

Minpunten

Old school and Legacy environment

2,0
16 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Minpunten

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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