You can't escape your rank - werkgeversreview Process Improvement Analyst bij MetLife

3,0
18 mrt 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work/life balance is incredible. People treat you like an adult. Meaning, if you have to go to a personal appointment mid-day no one harasses you about it or demands to know where you'll be and when you'll return. No one is clocking your in and out time each day either. The end of year bonus (in March) is great and only gets better the higher your rank. People are generally wonderful to work with and helpful.

Minpunten

If you are brought in at a lower pay grade you can't outwork it and move up faster. You're stuck. Even if you perform two or three levels above what you're paid they won't correct their mistake. You HAVE to leave. Also there is a huge sense of "not my problem" that exists in every department. People don't want to take responsibility for anything, which means there are a couple people (you'll find each other quickly) who end up doing more than anyone else. Also to get promoted you have to be incredibly nice and completely ineffective. They hate direct, honest people.

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5,0
7 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture that actually cares about customers and employees

Minpunten

Old school and Legacy environment

2,0
16 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Minpunten

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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