Horrible, discriminatory company to work for, especially as a recent college grad or person of color - werkgeversreview Client Service Consultant bij MetLife

1,0
3 mrt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- none, please do not work here if you value your work-life balance and have a desire to enjoy your days - you will learn to hide that you’ve been crying in the bathroom quickly

Minpunten

- Different role from what was described in interview process and on job descriptions - Most toxic work environment where management team does not check in on employees - Total lack of diversity within the Aurora office, only saw two Asian people and 5 Black people in the entire building during my time at the company - often heard racist, ageist, and ableist comments that were never addressed or handled - Lack of resources and forced to rely on outdated systems which the majority of people do not know how to use and the main thing we were told in training was "learn which people you can use" - The number of accounts is too high per person and we are even told to lie to clients about how many we actually have - Underpaid for the amount of work and expectations and lack of benefits in comparison to other companies, also wide pay gap - majority of the training was not relevant to the actual job

Ontdek andere reviews over MetLife

5,0
7 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture that actually cares about customers and employees

Minpunten

Old school and Legacy environment

2,0
16 mrt 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Minpunten

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle