Think Twice Before Accepting a Job Here - werkgeversreview Senior Customer Care Advocate bij MetLife

1,0
2 feb 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some coworkers were supportive and helpful despite the company's poor handling of pay and employee concerns.

Minpunten

I would strongly advise anyone considering this company to think twice. Long story short, pay grades changed, and despite still performing the work for the higher pay grade, I was never moved to the correct level. When I raised the issue, I was met with constant runarounds and conflicting explanations. When I escalated the matter to Employee Relations, they relied on information from a supervisor who wasn’t even with the company at the time and essentially dismissed my concerns. They also refused to provide any written correspondence, insisting on only discussing the issue over the phone—seemingly to avoid accountability. For two years, I was underpaid, and despite multiple attempts to resolve it, the issue remains unresolved. If fair compensation and transparency matter to you, I’d recommend looking elsewhere.

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5,0
7 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture that actually cares about customers and employees

Minpunten

Old school and Legacy environment

3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits and growth opportunities

Minpunten

poor work life balance common

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