Great benefits - werkgeversreview Customer Service Representative (CSR) bij Micro Center

4,0
18 okt 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Micro center has incredible benefits for both part time students and full time workers.

Minpunten

Retail environment with low pay.

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Reactie van Micro Center
2y
Thanks for taking the time to write your 4-star review. I am glad you brought up our great benefits program at Micro Center. Prior to our 2023 Benefits open enrollment, Micro Center added and enhanced their benefits for their Full-time and Part-time associates. The changes were in large part due to the feedback we received from associate surveys, reviews, and store visits. The company added a 401k match, paid parental leave, hospital indemnity, and a telemedicine option for our part-time associates to receive medical care. Micro Center also enhanced vacation accrual, accidental and critical illness plans, and upped our vision coverage. Stay tuned for the enhancements to our 2024 benefits plans as we are getting ready for open enrollment. Also, Customer Service Representatives like most positions at Micro Center have additional earning potential on top of their hourly wage which currently is about 2.48 an hour extra. Feel free to reach out to your supervisor and ask how you can earn more money. Thanks for all you do! Best, Greg Nicolai Regional Human Resources Manager - 513-344-8018

Ontdek andere reviews over Micro Center

5,0
3 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Really enjoyable work environment with passionate employees. Flexible hours as well.

Minpunten

Nothing. Really enjoyed my experience here.

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Reactie van Micro Center
6d
Thank you for the great review! We appreciate your feedback! Best – Erin Bowyer – senior HR Representative
5,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Minpunten

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Reactie van Micro Center
1mo
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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