Good starter job - werkgeversreview Customer Service Representative bij Micro Center

3,0
23 mei 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible downtime Co-workers Lots of interesting new tech Discounts

Minpunten

Heavily commission based A lot of unnecessary metrics to meet Loose management Extremely high turnover rate

avatar
Reactie van Micro Center
2y
We appreciate you taking the time to share your experience at Micro Center. It's great to hear you enjoyed the flexibility, downtime with coworkers, and exposure to exciting new tech. We take your feedback regarding commission structure, metrics, and turnover seriously. We're committed to creating a rewarding work environment for our customer service representatives, and your insights are valuable for helping us achieve that goal. We appreciate your insights on compensation, metrics, and leadership. We regularly assess these areas to ensure a positive employee experience. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Ontdek andere reviews over Micro Center

5,0
3 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Really enjoyable work environment with passionate employees. Flexible hours as well.

Minpunten

Nothing. Really enjoyed my experience here.

avatar
Reactie van Micro Center
6d
Thank you for the great review! We appreciate your feedback! Best – Erin Bowyer – senior HR Representative
5,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Minpunten

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

avatar
Reactie van Micro Center
1mo
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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