Great Entry Level Job - werkgeversreview Customer Service Representative (CSR) bij Micro Center

4,0
30 mei 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Low base pay but opportunities for raises and commissions -Good (although eventually tedious) job training -General atmosphere -Employee discount -Fun for computer nerds

Minpunten

-Still a customer service job, so there will be annoying people -Sales quotas can cause pressure -Departments/Managers can seem rough on each other due to above reason

avatar
Reactie van Micro Center
2y
Thank you for your review! We appreciate you highlighting the positive aspects of working at Micro Center, like the training and friendly environment. Regarding responsiveness to front-end issues, we understand the frustration caused by equipment problems and supply shortages. We're actively working on improving communication and streamlining processes to address these concerns more effectively. Your feedback is valuable, and we'll use it to ensure a smoother experience for our customer service representatives. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Ontdek andere reviews over Micro Center

5,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Minpunten

-have to meet the metrics -some of the areas to grow have favoritism

1
avatar
Reactie van Micro Center
6d
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
2,0
6 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The employee discount is okay on non-electronic items.

Minpunten

Extremely pushy on how to fully screw the customer by forcing PROTECTION PLANS. Disgusting management. No respect for employees. Slightly racist. If you don't attach a plan, something is seriously wrong with you.

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