Moda Health

Reviews voor Moda Health

High stress with no rewards - werkgeversreview Customer Service Representative bij Moda Health

1,0

10 feb 2018

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Experience in a call center , 1 hour lunch, Learned dental terminology

Minpunten

Low wages for the amount of stress you go through daily. Discounts to major brand company's do not apply to Alaska employee's, $60 monthly parking, No advancement in Alaska. Oregon policies are different from Alaska. Alaska empolyees are let go frequently. Family medical leave doesnt apply to Alaska employees. If you call out because your kids are sick. Its one point . Their's a 7.5 point system. To earn a point back it takes a year. Performance is based on adherence. You take an average of 46+ call's daily back to back. You calls are listened to and your available time is watched all day. Monthly meeting's consist of your adherence. Poor training with the policies, and system.

Reactie van Moda Health

We’re sorry to hear that you felt as though your opportunities in Alaska were limited. We appreciate the input and employee feedback like your helps us advance our mission to be better. Regarding our attendance tracking and adherence, we also appreciate the feedback. Running a business is a balance between ensuring flexibility in supporting our employees and also ensuring that we have parameters in place to make sure we meet our customers needs. We feel it is necessary to have limits on the amount of absences and time away from the phone to be able to provide exceptional service. We appreciate that you shared your experience with us, and we will continue to work to make improvements. Thank you for your valuable comments!

Ontdek andere reviews over Moda Health

5,0

30 jun 2026

Business analyst

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Stable company and management with low turnover and very good work life balance. Pay is not too bad, but primarily the good parts of Moda are about the stability. Part of the reason Moda is stable is because you can move around the colony and get promoted. There are people who have worked here for decades. This is a company that retains its people.

Minpunten

The pay isn’t as high as companies that tend to be less stable. For me the trade off is good, as my sanity is preserved.

5,0

27 mei 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

work life balance, stable environment, pay is decent for skilled roles

Minpunten

a better 401k plan would be good with quicker vesting

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