Big Brother is listening - werkgeversreview Customer Service Representative bij Moda Health

1,0
19 jul 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You can work from home, yet they monitor every minute you are on the phone or on mute. Decent pay, but not worth it.

Minpunten

Steep learning curve, too many supervisors and leads that do nothing but micromanage you and you cant get any help when you are struggling. Both providers and members are extremely rude, sometimes yelling or cussing at you, their whole system sucks and is always lagging or down which creates more frustration. Expectations are high for the amount of knowledge needed for this job.

Ontdek andere reviews over Moda Health

5,0
30 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Stable company and management with low turnover and very good work life balance. Pay is not too bad, but primarily the good parts of Moda are about the stability. Part of the reason Moda is stable is because you can move around the colony and get promoted. There are people who have worked here for decades. This is a company that retains its people.

Minpunten

The pay isn’t as high as companies that tend to be less stable. For me the trade off is good, as my sanity is preserved.

5,0
27 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work life balance, stable environment, pay is decent for skilled roles

Minpunten

a better 401k plan would be good with quicker vesting

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