If you thinking of applying..run - werkgeversreview Customer Service bij Navient

1,0
22 sep 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Literally there’s no pro this place is just bad to work for, they lie about getting paid $16 per hour they paid you base on how many calls you take which will be impossible to even make a good wage because there system always preventing you from taking calls they always have system issues

Minpunten

When I first apply to them I was so excited, they paid $16 hourly and training was great although it was so much to learn. Once that over you finally start working that’s when everything changed you only allowed to be on the phone for amount of times if you pass 20 seconds on the phone you gonna have someone reaching out to you not to mention the team leads who supposed to help you, they are so useless instead of helping you they send you to the place where you was looking for answers before they lied about the $16 per hour they pay you base on how many calls you take which is very hard because their system always crashing that prevents you from taking calls ..you gonna regret it if you apply for their position trust me

Ontdek andere reviews over Navient

5,0
3 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work life balance and hybrid

Minpunten

Restructure of organization and services

3,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good pay, culture and benefits. 5% 401k match. Christmas bonus plus annual raise and bonus.

Minpunten

Company leadership and direction of the business was not stable. They branched out to other areas which costs them to lay off most of the company.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle