Great talents, bad management - werkgeversreview Product Manager bij OPLOG

Friendly and supportive coworkers who try to help each other. You can learn a lot in a short time because things move fast and there is always something happening.

Very long working hours are treated as normal, and work–life balance is almost impossible. Management style can feel aggressive and stressful; at times it felt like mobbing/bullying rather than constructive feedback.

Only positive was we left after 2 months

⚠️ Cons – Based on Direct Business Experience with OPLOG UK Ltd 1. Lack of Operational Transparency Repeated delays in receiving accurate inventory or shipment data; information often withheld or provided after deadlines, impacting supply chain accuracy. 2. Poor Communication Channels Requests often required multiple follow-ups before acknowledgment. Escalations went unanswered for extended periods, even on time-sensitive fulfilment matters. 3. Inconsistent Management Oversight Senior decision-makers appeared disconnected from day-to-day operations, leading to conflicting instructions and confusion across departments. 4. Failure to Honour Agreed Processes Commitments around off-boarding, joint counts, and access to facilities were altered at short notice, with no contractual basis for such changes. 5. Limited Customer Ownership Mindset OPLOG treated client stock and systems as internal assets, not customer property — resulting in disputes over data access and stock release post-contract. 6. Reactive Rather Than Proactive Support Issues were only addressed when raised repeatedly, showing little evidence of preventive or anticipatory service management. 7. Legal and Compliance Concerns Difficulty obtaining lawful documentation supporting invoiced services and reconciliation data — unacceptable in a regulated medical supply context. 8. High-Risk Handover Procedures Lack of structured off-boarding frameworks; inadequate controls to ensure stock accuracy and accountability at termination. 9. Cultural Disconnect Between UK Operations and Global HQ UK-based clients appeared to receive slower responses and limited autonomy in resolving local operational issues. 10. Brand Trust and Reputation For a fulfilment company promoting automation and reliability, the inconsistency of service delivery raises concerns about scalability and client retention. --- 💡 Summary: A company with Major gaps in accountability, transparency, and client relationship management. Improvements in leadership engagement, operational discipline, and communication are urgently needed