Provider Solutions - werkgeversreview Anonieme werknemer bij One Call

1,0
21 jan 2017
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

There used to be more then you can count, however since MSC "took over,"this is no longer the case. They say One Call and MSC merged, well it's clear that MSC is running the show.

Minpunten

The company doesn't care about the providers or employees they care about the the payers only. They have outsourced so many jobs at this point and have zero control. The only thing it is doing is upsetting the providers as they are being hassled by these reps in India for billing, scheduling, credentialing, medical reports, and information management. Bottom line, it is saving money for the company but eliminating jobs in the states and upsetting the network. They got to big to fast and are trying to merge all business units way to fast and without a clear path. They also used to pay employees what they are worth but have restructured this to be sure all employees across the board are on the same pay structure without taking into account where they are located. They want to pay all on a Florida salary. They also made the bonus on being sure all business units meet their numbers, so if your department has met or exceeded your goals, it won't matter, you won't get a full bonus. The asked the question in FL on how they can prevent turn over.....well, it's clear all of the above isn't helping on top of the constant change in management, coupled with the to many managers working certain divisions, no one feels safe anymore. Managers aren't immersed in the day to day of the teams so they don't know what their employees are facing, because they are in meeting after meeting about another meeting but never looking at the big picture.

Ontdek andere reviews over One Call

5,0
25 nov 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Minpunten

Sometimes the company operates as the world's oldest start-up company.

1,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The hard working people developing and testing the software are good people who just want to succeed.

Minpunten

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

2
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