Personal Loan Specialist - werkgeversreview Personal Loan Specialist bij OneMain Financial

1,0
21 nov 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- 401K - Benefits were ok - Monday through Friday

Minpunten

I knew 2 weeks in that I had made a mistake accepting this job offer. OneMain is a mess of a company in which sexism and favoritism runs rampant, something that branch-level employees of both genders will attest to. The company takes pride in their "diversity" and their "management training program" for branch members, and backs those claims by filling that program with white men who, more often than not, are relatives or acquaintances of someone higher up in the company. Interesting how that works. Sales goals are constantly made harder and harder to achieve, accompanied by an ever-lurking feeling of anxiety and stress as your job is consistently threatened each month by management. Commission checks are directly affected by the number of delinquent accounts in your branch, so even if sales goals are achieved you will lose up to 75% of that bonus if customers are not making payments on their loans. Don't worry though! Someone who is making 6-figures will hold a conference call to explain to you why you should be ok with losing money, all while none of their pay is being docked. Speaking of delinquent customers, each branch member is given a list of delinquent customers and is expected to call each of these customers (anywhere up to 50 of them) 5 to 7 times A DAY until they answer. OneMain claims to care about work-life balance for branch employees but continues to add more days that employees are expected to work late and more Saturdays that they're expected to spend away from their families. To top it all off, the computer system manages to go down almost weekly. This is not a company that you want to work for. In the words of Admiral Ackbar, "it's a trap!"

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Reactie van OneMain Financial
7y
Thank you for your feedback. We are sorry to hear that you have had a less than positive experience. OneMain is committed to providing a positive experience for all of our Team Members and the organization values diversity at every level. We continue to monitor, and adjust, our programs to ensure fairness. Incentive plans are based on a mix of both new business loans and delinquent accounts held at the branch for total scoring. Incentive plans are regularly monitored for adjustments to ensure they are meeting both company and individual performance metrics. We understand that work life balance is personal for each individual and we encourage our team members to discuss their concerns with direct managers or their HR Business Partners to help find solutions. We strive to provide an environment that is stimulating and provides a balance for all of our Team Members. We would value the opportunity to discuss any of these items further with you if you wish. Please contact hrsocialmedia@omf.com

Ontdek andere reviews over OneMain Financial

5,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility, autonomy, and I personally have a great boss.

Minpunten

No remote work for branch employees even with a disability ADA request it gets declined.

1
avatar
Reactie van OneMain Financial
1w
Thank you for taking the time to leave is this positive review and feedback.
3,0
1 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent pay and benefits, Vacation time

Minpunten

Hours & Weekend Hours, Unrealistic Expectations, Difficult to bonus

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