Beyond Happy To Be Here! - werkgeversreview Sr. Account Executive bij OpenTable

5,0
16 okt 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

I'm actually a "boomerang", I worked for OpenTable for about 5 years before I decided to try out a new opportunity. After a year at another restaurant hospitality tech company, I came back to where I knew I was valued and where I felt like I belonged and heard. Amazing health benefits, accrued PTO, work from anywhere, supportive, agile leadership. There are many opportunities to work with other teams to help streamline processes, test out new tools, and help train new hires. My coworkers are literally my best friends, everyone is so cool and nice, and down to earth. They're also the smartest, hardest working people I know. When I go to offsites and our conference, I learn a ton from my coworkers, and always come back home excited to hit the field. I'm going to my first offsite since coming back to OpenTable and I'm straight up giddy to see everyone again.

Minpunten

It's been about 8 months since I've been back. With any company, there's always room for improvement, but the unique thing about OpenTable is their leadership actually listens to the field. There are definitely high goals here, across the board. From my experience, that's every company. Since my return, I've been able to meet my goals, which I attribute to OpenTable's amazing system and network of users that are helping support Restaurants during these tougher times. The team is also provided with all the tools we need to reach our goals (data, demo systems, collateral, best practices, competitive intel). During tough quarters, we are able to get creative, find new avenues, and rebound quickly. Leadership is taking amazing steps to revitalize our brand and system capabilities. Sometimes changes are hard, coupled with increasing goals and an immediate desire to grow, which led me to look elsewhere.. but sometimes it takes looking elsewhere to find your perspective again.

Ontdek andere reviews over OpenTable

5,0
10 jun 2026
Anonieme freelancer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good company culture and team

Minpunten

There is not negative aspects.

1,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

* It's a great brand * Great partners * Decent product with strong distribution

Minpunten

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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Reactie van OpenTable
4d
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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