Supervisors Lacks Support and Accountability - werkgeversreview Customer Support Representative bij Owl Practice

3,0
26 mei 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Positive, supportive coworkers who help each other succeed and maintain good morale. Positive, supportive co-workers who help each other succeed & maintain a good morale. Management occasionally provides snacks and small gestures of appreciation.

Minpunten

Supervisor frequently micromanages but avoids handling escalated client calls. Lacks of accountability—issues are often met with excuses instead of solutions

Ontdek andere reviews over Owl Practice

5,0
5 mrt 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Willingness to listen to team members and customers, and to take action on feedback as needed - The company has grown significantly in the past few months, and there are tangible improvements for both team members and customers almost every week - Deep focus on customers and on doing the right thing - Opportunities for cross-functional collaboration - Thoughtful, knowledgeable leadership team

Minpunten

Any needed improvements are either being actively addressed or explored

2,0
2 apr 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Mission-driven company focused on mental health Opportunities to make an impact in a growing space

Minpunten

Lack of psychological safety and job security Anxiety-inducing environment

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