Third-party call centers always suffer the same problem... being cheap. - werkgeversreview Customer Service Supervisor bij PFSweb

3,0
14 jan 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Small enough and growing fast enough to provide advancement opportunities.

Minpunten

Cheap contracts with their clients wins business, but means that the pay rate for agents is VERY low. Some of the contracts do not include paying for training or management, so the company skimps on both, leaving too little support for agents.

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5,0
16 mei 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It is second-to-none in the eCommerce fulfillment operations landscape. Additionally, the people, culture, and tech/operational capabilities are all what make it an incredible company; and easy to sell for...hands down.

Minpunten

Truly, I cannot think of anything negative.

1,0
1 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

it is better than being unemployed

Minpunten

low quality job with low wages and no insurance coverage because you cannot afford it

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