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They preach the Disney model of customer service, but much of management does not live it. - werkgeversreview Anonieme werknemer bij PRO Club

4,0
23 jan 2019
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Overall, a good place to work. Facilities need cosmetic updates (greco roman theme is horrible, and carpet should never be in a locker room for infection control purposes) but facilities are in good shape and equipment is immaculate. They offer good benefits for many positions and the staff/managers are good overall. Many people stay simply because the pay is outstanding.

Minpunten

Upper management has very outdated ideas of appropriate management. The highest levels have a definite yin/yang relationship that is palpable and leads to issues for staff and mid-level managers.

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Reactie van PRO Club
7y
Thank you for dedicating more than five years of your time to PRO Club! We highly appreciate your contributions and positive feedback regarding our equipment, benefits, and financial compensation. As for the cosmetic updates, we agree that our decor needs to be modernized. Once our expansion is complete we will prioritize these smaller details. As for our corporate culture, we do strive to preach and practice the Disney model of customer service. In fact, much of the feedback we receive from our members is positive with regards to customer service and our staff's desire to do all that they can for our members. We appreciate the feedback regarding upper management and will be sure to pass the feedback on to our management team. Thank you once again for the review, for dedicating so much of your time to our community, and for the feedback!

Ontdek andere reviews over PRO Club

5,0
29 sep 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great coworker and faculty environment.

Minpunten

Working with kids can be difficult.

4,0
9 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Friendly staff, supportive day-to-day culture, and big events that are legitimately impressive and enjoyable.

Minpunten

Small teams carrying a massive workload. Payroll issues happened more than they should. Uniforms weren’t my favorite.

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