frustrating - werkgeversreview Senior Customer Success Manager (CSM) bij PTC

2,0
16 feb 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

salary remote work longevity of average employee stock options

Minpunten

lack of diversity homogenous, top-heavy, white male leadership mono-focused poor, lagging customer escalation management - TTR is painfully slow resulting in over promising and under delivering death by meetings slow to execute on strategy little to no path to advancement difficult to navigate internal systems bureaucratic bottlenecks internal tech stack pales in comparison to product offering product offerings do not have all features advertised with painful bugs for end users

Ontdek andere reviews over PTC

5,0
29 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits Work life balance

Minpunten

Organizational structure changes Low growth internally

4,0
1 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible, great colleagues, good HR training on goals and objectives

Minpunten

Depends on the group, toxic culture pockets exist, abusive and bullying behavior is laughed at and accepted rather than corrected, unclear strategy, business unit level vision is lacking, no accountability, several HR complaints against a manager go unaddressed, slow to change, can be chaotic, more interest in checking the box than hitting the right mark.

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