PartnerHero

Reviews voor PartnerHero

Good place to work, but... - werkgeversreview Technical Support Engineer bij PartnerHero

3,0

13 mei 2025

Technical support engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Available opportunities for professional growth, chances to network with US-based clients and companies, and strong support for continuous learning and development

Minpunten

While I was there, promotions mostly went to people based on their college degrees rather than their actual soft or technical skills. This was pretty common - people from the 'PartnerHero inner circle' were often promoted to roles like program manager, team lead, or ops director, even though there were plenty of more capable people still working in associate-level roles.

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5,0

13 mrt 2026

Chat and email customer support specialist ii

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Very family /work life balance. Everyone eager to help

Minpunten

No Cons at this time

1,0

27 jun 2026

Omini channel specialist ll

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Early access to wages earned.

Minpunten

The company had no problem laying people off without warning. Management constantly micromanaged employees, team leads reported inaccurate metrics, and many had condescending attitudes. There were nonstop policy and process changes, SMEs rarely had the right answers, and leadership lacked organization and support. Overall, management was poor, morale was low, and the pay didn’t come close to matching the workload or expectations.

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