Good not great - werkgeversreview Transition Specialist Representative bij Paycom

3,0
11 jun 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The training that they provide for this position is actually extremely useful. They honestly provide great resources to get you up and running. Additionally, they give you best practices that are useful across other companies/positions. If you are starting your career in Project Management this place would be an excellent place to start.

Minpunten

- The pay is not great, the salary is the same across the whole country. Which does not make sense since cost of living in OKC vs NY or SF is completely different. - "Transition Specialist Representative"... what does this even mean? Barely anyone calls themselves this. Everyone calls themselves "Implementation Project Managers" or "Project Manager". But I believe that Paycom does not want to call the TSRs anything else because they would have to pay them more. - Work life balance.. not really there. Management really expects you to be working all the time and does not care if you are working 60+ hours a week - Upper Management does not listen to you.. your advice will never be heard. I saw a lot of Management listening to the issues, but then ignoring them and not acting on them. - You get commission based off employee usage of the product. Depending what type of company you get, this can screw you over and you are doing a lot of work for nothing. A lot of these companies are pretty small and have no tech skills. So getting them to log into an App can be harder than you think. - Employee turn over, there is a lot... people leave for the reasons I listed above

avatar
Reactie van Paycom
5y
Our TSR Managers collaborate to ensure their teams receive the training and resources needed to be successful. This includes using feedback to consistently innovate and improve processes to better serve our employees and clients. We also offer many resources to help individuals encourage a work-life balance that best fits their unique needs. As a current employee, we hope you will continue sharing ideas with your leader, HR Business Partner or us at hrmgmt@paycomonline.com.

Ontdek andere reviews over Paycom

5,0
25 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Get to meet new people every day, the environment and culture is amazing, and I am always welcomed wherever I go!

Minpunten

Stressful getting the hang of things. Took a couple months. Very worth sticking around because there is great potential to move up.

avatar
Reactie van Paycom
1w
We're proud of the welcoming, collaborative culture at Paycom, and it's great to see that come through in your day-to-day experience. Thank you for sharing!
2,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Base salary - PTO - Awesome colleagues - $1 Medical PPO offering

Minpunten

- Upper leadership seem to not value the operations department as much as they do with sales. They are not consistent as well, which causes them to change the entire department's job description, expectations, & commission structure every few months. Change is good but huge change every 3-4 months is so exhausting. - They overload you with too many clients to handle while increasing the number of internal calls. When asking for support from sales or middle management, its typically a hard negotiation or non-existent. Expect to work way over 40 hours/week and juggle 10-20+ clients at a time. - Sales will oversell on product & implementation expectation which makes the job 1000% harder. Turnover with sales is extremely high so don't expect for even the best reps stay as they either leave, get fired because quota was not met, or the new manager will cut them if they're "not the vibe". You get left with the newbies who does not know how to sell or support you when you need them. - Every role in this company has high turnover in general. Making it very hard to cross collaborate with other departments as everyone is either extremely swamped or new to the role and cannot support as well, - Being forced to go to Oklahoma for training every year, sometimes twice a year.

4
avatar
Reactie van Paycom
2w
We operate with clear expectations across teams, and collaboration is essential to delivering strong results. As the business evolves, decisions are made with purpose, and our structure supports teams in managing workloads and staying aligned. Connect with your leader to discuss your feedback further.
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